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Hello,
We have faced a slowdown in running jobs and scenarios sharply. For example, average runtime of the one of our active scenarios was 30 seconds, but we see that runtime went up to 4 minutes in last 2 days. We are searching the reasons for this slowdown, but couldn't reach a proper result. Do you have any idea about this kind of causalities come from, where should we search? Does internet connection stability affect that?
Regars,
Hi @tucel ,
Depending on what the scenario is doing network slowness can affect the duration.
Degraded performance to cloud storage, SQL database could also be a factor.
I would suggest you raise a support ticket with a 30s scenario diagnostics and 4min scenario runs we may be able to provide additional insights
Hi @tucel ,
Depending on what the scenario is doing network slowness can affect the duration.
Degraded performance to cloud storage, SQL database could also be a factor.
I would suggest you raise a support ticket with a 30s scenario diagnostics and 4min scenario runs we may be able to provide additional insights
Hi,
After raising a support ticket, the issue was found on a slowdown of access to cloud.