0 votes
Hi,

I'm trying to export my dashboard to PDF (using de free version of Dataiku), but there is no export button.
I followed the steps in the doc but I have many errors. The doc says that it doesn't work on Centos 6, and I'm using Centos 7, is it the reason of my issue or am I doing something wrong ?

Thanks !
by
Hi, Please include to the full log including the error message to your question. If we have the full log we can help you diagnose the issue.
Hi, here is the errors I have when I try to run "bin/dssadmin install-graphics-export" after stopping my DSS : https://pastebin.com/KM7Hx2sM
Hi, Can you try to rerun ./bin/dssadmin install-graphics-export as sudo?
I'm getting this :
*** dssadmin: running DSS under superuser account is not supported

1 Answer

0 votes

Hi Feronax,

please have a look at the documentation here, as you can see in prerequisites, the user running the DSS process needs write access to the DSS install dir. The dssadmin command is not supposed to be run as root, however if it finds that you miss some dependencies, it will suggest you a command that you will need to run as root.

My suspect is that your install-dir is not owned by the same user running DSS, or at least part of it. You can test it listing the folder itself and its content. It is recommended this folder is owned by the same user to avoid incurring in errors using DSS. This folder is frequently used by DSS because it stores libraries, executables and other helpers used by DSS for its functions.

Please let us know how it goes and in case this solves your issue please flag this answer as accepted.

Best regards.

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